Shipping rates depend on the country of destination and the product (weight/size/palet). We work with different shippers, to offer you the best prices on the market.
When receiving your deliveries, please sign the delivery note with the mention "subject to control". We will replace a damaged product, or an incorrect order, on the condition to be notified in writing within 24 hours with photos and references. Please send your emails to sophie@indigena.be
If lack thereof, the carrier will refuse to intervene and we unfortunately will not be able refund nor replace the item.
We guarantee craftsmanship, which means that the measurements or colors shown may vary slightly according to the indications.
We guarantee a 100% natural product. More information on the manufacturing process can be found on our website. The product is to be used with care.
